General order information

It’s possible, but it would take you a lot more time and stress than any other way. We have three super easy ways to place an order:

You can design and order your custom packaging in minutes via our Shop.
For larger orders, you can get an instant quote or a custom quote via our wholesale service: Packhelp Plus.
If you need something specific that you didn’t find on our website, you can request a custom quote here.

Still not sure? Just drop us an e-mail here: [email protected]

Słowa kluczowe: email, order,

● How can I check the status of my parcel?

The status of your parcel can be checked via the order number. You receive such number in a mail confirming that your order is ready for shipping. You will also find a direct link to the courier company, which will handle your shipping. However, you can also ask us (if so, please provide us with your order number).

Słowa kluczowe: delivery, order, status of parcel,

● What is the minimum size of an order?

The minimal size of an order for boxes designed in the box editor is always 30 pieces. In the case of non-standard orders, the minimum size of an order will always be higher. Do you need more details? Contact us.

Słowa kluczowe: 30 boxes, faq, minimum order,

General order information

Box editor

Changes and cancellation

Complaints

Delivery

Designing

Frequently Asked Questions

Glossary

Invoices

Offer & Products

Order

Payment and invoices

Troubleshooting

User account